Community bankers fill a role that the larger multi-state/national banks can’t, because of the knowledge that we have of our communities and customers, and the personal, tailored level of service that we can provide. And because we live in these communities, and see our customers throughout town every day, every customer is more than just a data point. We want to see our customers and our town thrive. As our bank president likes to say, “What is good for the customer is good for the bank.”
What inspires you in your position?
I love getting to work with first-time home buyers, getting to take them through the steps and answering all their questions; helping them get qualified; guiding them through the process; and then getting the payoff at closing when they own their own home for the first time. It is very rewarding.
Why should customers get their mortgage through IFSB?
We have made the home mortgage process one of our specialties. We know our community, work very well with all of our local realtors and attorneys, and are very competitive on our rates and fees. And our core mortgage team brings a combined 20 years of experience to the table, so we can confidently help you work through the process from pre-approval to closing.